Acceptance of Terms
By accessing or using this website, any affiliated software, or any subdomains and related domains associated with The Lazy Agent (collectively, the “Services”), you signify your agreement to these Terms of Use. If you do not agree to these terms, please discontinue use of the Services.
Restrictions on Use of Materials
Materials on this website, including text, graphics, databases, HTML code, and other intellectual property, are protected by U.S. and international copyright laws. All rights are reserved, and no material may be copied, reprinted, published, reengineered, translated, hosted, or otherwise distributed without explicit written permission from The Lazy Agent. Trademarks on this site are either the property of The Lazy Agent or used with permission from other owners.
Ownership of Content
All content, databases, trademarks, and other intellectual property on this website are the property of The Lazy Agent and its contributors. The Lazy Agent grants you a limited, non-exclusive, non-transferable license to access content solely for personal or internal business use. Unauthorized reproduction, redistribution, or commercial use of this content is prohibited.
Subscriptions, Payments, and Renewals
By subscribing to The Lazy Agent CRM, Automated Agent Mastery, or any other program offered by The Lazy Agent, you agree to the following terms:
Subscription Terms: Subscriptions may include setup fees, monthly or annual service fees, or one-time charges as outlined during purchase. You are responsible for ensuring that your payment information is accurate and up to date.
Payment Processing: All payments are processed using the payment method you provide at the time of purchase. Payments are non-refundable unless stated otherwise in a specific promotional offer. If payment is declined or fails, access to The Lazy Agent CRM, Automated Agent Mastery, or other programs may be suspended until payment is successfully processed.
Auto-Renewals: Unless canceled before the end of your billing cycle, subscriptions automatically renew at the prevailing rates. By agreeing to these Terms of Use, you authorize The Lazy Agent to automatically charge your payment method at the beginning of each renewal term.
No Refunds: Unless stated otherwise in a promotional offer, The Lazy Agent maintains a strict no-refund policy. All payments are final. Refunds may only be considered for duplicate billing or billing errors; if you experience such an issue, you must contact us within 30 days of the charge to request a review.
Limitation of Liability
All materials provided on this site and in The Lazy Agent CRM, Automated Agent Mastery, or any other programs are offered “as is” without warranties of any kind, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose. The Lazy Agent does not guarantee uninterrupted or error-free functionality and is not liable for any damages resulting from the use or inability to use these materials.
Exclusion of Certain Damages: Under no circumstances, including negligence, shall The Lazy Agent be liable for any indirect, incidental, or consequential damages, even if advised of their possibility. Liability is limited to the amount paid by you, if any, for accessing this site or associated programs.
Updates to Terms
The Lazy Agent reserves the right to modify these Terms at any time. Notification of updates will be posted on this page, and continued use of the site or any programs after modifications have been posted constitutes acceptance of the revised Terms. It is your responsibility to review these Terms regularly.
Confidentiality of User Information
Any Subscriber Codes, usernames, and passwords provided to you by The Lazy Agent must be treated as confidential. Unauthorized sharing or distribution of your access credentials is strictly prohibited.
Dispute Resolution
In the event of a dispute, we will first seek resolution through mediation in Bellingham, Washington. If mediation does not lead to a mutually satisfactory outcome, the matter will be submitted to binding arbitration under the American Arbitration Association rules. Arbitration will take place in Bellingham, Washington, and any awarded judgment may be entered in a court with appropriate jurisdiction.
Intellectual Property Disputes: For matters involving The Lazy Agent’s intellectual property rights, we reserve the right to seek injunctive relief in Washington courts. You consent to exclusive jurisdiction and venue in Bellingham, Washington in such cases.
Links and Trademarks
The Lazy Agent is not responsible for the content of external sites linked on this website. Links are for convenience, and accessing them is at your own risk. All trademarks displayed are owned by The Lazy Agent or are used with permission. Unauthorized reproduction or modification of these marks is prohibited.
Termination
This Terms of Use agreement remains in effect until terminated by either party. You may terminate this agreement by discontinuing site use and destroying all downloaded materials. The Lazy Agent may terminate this agreement immediately if you fail to comply with any of its terms. Upon termination, you must destroy all materials obtained from The Lazy Agent and discontinue access to all programs, including The Lazy Agent CRM and Automated Agent Mastery.
Privacy and Data Use
For information on how we collect, use, and protect your data, please refer to our Privacy Policy [insert link].
User Obligations and Code of Conduct
Users agree not to engage in activities that harm the integrity, functionality, or reputation of The Lazy Agent CRM, Automated Agent Mastery, or any affiliated services. This includes, but is not limited to, refraining from unlawful activities, spamming, or any misuse of the services provided.
Intellectual Property Protection
Users may not replicate, redistribute, or otherwise use proprietary content provided in The Lazy Agent CRM, Automated Agent Mastery, or other programs for commercial purposes without explicit permission from The Lazy Agent.
Termination of Access
We reserve the right to suspend or terminate user access to The Lazy Agent CRM, Automated Agent Mastery, or any other programs without notice for behavior that violates these Terms of Use.
Indemnity
You agree to indemnify and hold The Lazy Agent and its affiliates harmless from any claims, liabilities, damages, or expenses arising from your use of our services or any breach of these Terms.
Modifications of Services
We reserve the right to modify or discontinue The Lazy Agent CRM, Automated Agent Mastery, or any other services with or without notice. Users acknowledge that features and functionality may change.
Disclaimers on Business Outcomes
The Lazy Agent CRM and Automated Agent Mastery are provided to support your business growth, but individual results may vary. The Lazy Agent makes no guarantees of specific business outcomes.
Income Disclaimer
The Lazy Agent CRM, Automated Agent Mastery, and any other programs or materials provided by The Lazy Agent are intended to support business growth and personal development. However, individual results vary, and The Lazy Agent makes no guarantees or assurances regarding any specific level of success, income, or financial outcome. Success in real estate or any business endeavor depends on multiple factors, including effort, market conditions, and individual skill. Testimonials and examples provided may not be typical and are not intended to guarantee that users will achieve similar results.
Cancellation Policy
Users may cancel their subscription to The Lazy Agent CRM, Automated Agent Mastery, or any other recurring services only by logging into the platform at app.thelazyagent.com. To cancel, go to Settings, select Billing, and follow the prompts to cancel your subscription.
Please Note: Emails, texts, or messages to support will not be considered a valid form of cancellation. All users must complete the cancellation process themselves through the app. Cancellations take effect at the end of the current billing cycle, and users will retain access until that date. No refunds will be issued for unused time in the billing cycle, and it is the user’s responsibility to complete the cancellation process before the next renewal date to avoid further charges.
User Information and Consent
By submitting information through any lead forms, sign-up pages, or other interactions on The Lazy Agent website, The Lazy Agent CRM, or Automated Agent Mastery, you consent to the collection, use, and processing of this information as described in our Terms of Service and Privacy Policy. This information may include contact details and other personal data, which The Lazy Agent may use for service provision, customer support, promotional communications, and improvements to our services. You may opt out of promotional communications at any time, though this may not apply to essential service-related communications.
Data Retention and Loss of Access
Users acknowledge that canceling their subscription to The Lazy Agent CRM, Automated Agent Mastery, or any other related services, or failure to complete a required payment, may result in the loss of access to all data, contacts, and other information stored within the CRM. The Lazy Agent is not responsible for any data loss resulting from cancellation, non-payment, or service termination. It is the user’s responsibility to back up any necessary data prior to cancellation or potential payment issues.
Data Backup Responsibility
Users are solely responsible for regularly backing up any data, contacts, and information stored within The Lazy Agent CRM. The Lazy Agent assumes no liability for any loss of data due to subscription cancellation, non-payment, service outages, system maintenance, or other unforeseen issues. We recommend that users maintain an independent backup of all essential data outside the CRM system to ensure data continuity and prevent loss.
Account Security and Unauthorized Access
Users are responsible for safeguarding the confidentiality of their login credentials, including usernames and passwords. The Lazy Agent is not liable for any unauthorized access or activity within user accounts resulting from failure to secure account information. Users must notify The Lazy Agent immediately if they suspect any unauthorized access or security breaches. The Lazy Agent reserves the right to take necessary security measures, including account suspension or restriction, if suspicious activity is detected, to maintain platform security and protect user data.
Acceptable Use Policy
Users agree to use The Lazy Agent CRM and associated programs in a manner that is lawful, respectful, and compliant with all applicable terms. Users may not engage in any actions that could harm or disrupt the CRM’s functionality for other users. Prohibited actions include, but are not limited to, excessive or abusive data uploads, spamming, unauthorized data scraping, hacking, reverse engineering, or other activities that compromise system integrity or security. Violation of this Acceptable Use Policy may result in immediate account suspension or termination without refund.
Disclaimer of Liability for Third-Party Integrations
The Lazy Agent CRM may provide options to integrate with third-party services and applications for enhanced functionality. However, The Lazy Agent is not responsible for the operation, privacy, security, or data practices of any third-party integrations. Use of these third-party services is solely at the user’s risk. The Lazy Agent disclaims all liability for any issues arising from third-party integrations, including data loss, system incompatibility, or security vulnerabilities introduced by third-party applications.
Intellectual Property Ownership
All content, materials, and intellectual property provided within The Lazy Agent CRM, Automated Agent Mastery, or any other programs are the exclusive property of The Lazy Agent and are protected by copyright, trademark, and other intellectual property laws. Users are granted a limited, non-transferable license to access and use this content solely for personal or internal business purposes. Any unauthorized reproduction, redistribution, or commercial use of the materials is strictly prohibited and may result in legal action.
Limitation on Claims
Any claim or cause of action arising out of or related to your use of The Lazy Agent CRM, Automated Agent Mastery, or these Terms of Service must be initiated within one (1) year of the event that gave rise to the claim. Failure to bring such claims within this period will permanently bar the claim. This limitation is intended to provide a predictable timeframe for addressing disputes and does not supersede any statutory limitations where shorter periods may apply.
Right to Modify Services
The Lazy Agent reserves the right to modify, suspend, or discontinue any aspect or feature of The Lazy Agent CRM, Automated Agent Mastery, or other programs at any time, with or without notice. Users acknowledge that features, tools, and services within these programs may change, and The Lazy Agent is not liable for any consequences or disruptions arising from such modifications. Users should regularly review the services for updates and are encouraged to back up any essential data prior to significant updates or maintenance.
Limitation of Technical Support
The Lazy Agent provides technical support to users based on the guidelines outlined in the service documentation. Support is available for issues directly related to the core functionality of the CRM during standard business hours. Technical support may not extend to troubleshooting third-party integrations, unsupported modifications, or extensive customizations. While we aim to provide timely and effective support, response times may vary, and The Lazy Agent does not guarantee specific support turnaround times for all inquiries.
Effective Date: 11/01/2023